Bajaj Finance
0 – 2 years
Not Disclosed
Bahadurganj, Kishanganj
Job highlights
Experience in debt collection, regulatory compliance, and portfolio management
Manage overdue payment recovery, ensure legal compliance, maintain records, handle escalations, and lead collection strategy
Job description
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.
Duties and Responsibilities
- Achieve collections target by visiting customers/agency
- Monitor performance against set parameters and provide regular updates
- Ensure legal guidelines are complied with while repossessing products
- Maintain accurate records of customer interactions and transactions
- Provide regular reports on collection activities and performance
- Handle escalations promptly and effectively to resolve issues
- Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates
- Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients
Required Qualifications and Experience
- Achieve collections target by visiting customers/agency
- Monitor performance against set parameters and provide regular updates
- Ensure legal guidelines are complied with while repossessing products
- Maintain accurate records of customer interactions and transactions
- Provide regular reports on collection activities and performance
- Handle escalations promptly and effectively to resolve issues
- Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates
- Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients
Role: Card Operations Executive / LeadIndustry
Type: Banking
Department: BFSI, Investments & Trading
Employment Type: Full Time, PermanentRole
Category: Banking Operations
EducationUG: Any GraduatePG/Any Postgraduate